FAQs

Q1: What are the differences between G065VN01 V221 and G065VN01 V2? 

A: G065VN01 V221 is an upgraded version of G065VN01 V2. The main upgrades include: upgrading from a TN panel to AHVA full-viewing-angle technology, increasing the viewing angle to 89/89/89/89; increasing the contrast ratio from 600:1 to 1000:1; extending the backlight lifespan from 50,000 hours to 70,000 hours; and upgrading the surface treatment from mirror to matte anti-reflective. Both have identical interface definitions, dimensions, and electrical specifications, allowing for direct replacement without modifying your existing design.

Q2: Is 800 nits brightness sufficient for outdoor sunlight?

A: Absolutely sufficient. 800 nits is a true sunlight-readable level, approximately three times that of ordinary industrial screens (250-300 nits). With its matte anti-reflective finish, the screen content remains clearly visible even under direct midday sunlight. It is particularly suitable for forklift terminals, agricultural machinery, outdoor charging stations, and other scenarios requiring operation in strong light.

Q3: Do you provide matching driver boards and connecting cables?

A: Yes, we provide a one-stop solution: a matching LVDS driver board supporting multiple input interfaces such as VGA/HDMI/DVI; industrial-grade connecting cables to ensure stable signal transmission; touchscreen solutions (if touch functionality is required); and interface definitions, timing parameters, and debugging guidance to accelerate your development process.

Q4: What is the sample policy?

A: We support customer-paid sample testing. Samples are usually shipped within 1-2 business days, using anti-static packaging to ensure safe transportation. We strongly recommend that you conduct sample verification before making a formal bulk purchase to ensure full compliance with your application environment and machine design requirements.

Q5: What is the availability of the AUO G065VN01 V221?

A: The G065VN01 V221, as an upgraded version of the G065VN01 V2, is AUO's long-lifecycle industrial product, designed specifically for industrial customers, guaranteeing at least 3 years of continuous supply. For large-volume projects, we can also provide long-term inventory plans and capacity reservation services to ensure your production is not affected by supply chain fluctuations.

Q6: If my equipment needs to be used outdoors, can you provide a touch screen solution?

A: Of course. We can supply high-brightness touch screen solutions suitable for outdoor use: Optical bonding service: reduces internal reflections and improves visibility under sunlight; Anti-glare/anti-fingerprint treatment: suitable for frequent outdoor touch scenarios; Multiple touch technologies available: resistive screen (supports glove operation and harsh environments), capacitive screen (supports multi-touch and gesture operation); Waterproof and dustproof design: can be matched with your equipment to achieve an IP65 protection rating; Custom sizes and covers: glass covers can be customized according to your structural requirements.

Q7: What if the screen is damaged during transportation? 

A: We offer a 12-month quality guarantee. For non-human-caused issues (such as panel failure, backlight malfunction, display abnormalities, etc.), you will receive free repair or replacement service. For damage occurring during transportation, please contact us within 48 hours of signing for the package and provide photos; we will arrange a replacement. Even after the warranty period, we still provide lifetime cost-based repair service and long-term technical support.